Privacy Policy

Last reviewed: November 2025

1. Our Commitment to Your Privacy

Bimini Animal Health Ltd (“Bimini”, “we”, “us”, “our”) is committed to protecting and respecting your privacy. We understand how important it is to keep your personal data secure and confidential, and we handle all information in accordance with the UK General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications Regulations (PECR).

This policy explains what personal data we collect, why we collect it, how we use it, and your rights under data-protection law.

2. Who We Are
BIMINI ANIMAL HEALTH LIMITED

3RD FLOOR

1 LONDON SQUARE

CROSS LANES

GUILDFORD

SURREY GU1 1UN 

We are the data controller for the personal data we process unless otherwise stated.

3. What Data We Collect and How We Use It

We collect and process personal data to provide and improve our animal-health products and services. The type of information we collect depends on your relationship with us and may include:

a. Contact and Identification Information

  • Name, job title, company, postal address, email address, and telephone number.
    Purpose: To respond to enquiries, deliver services or products, and communicate essential information.
     Legal Basis: Performance of a contract; legitimate interests; or consent (for marketing communications).

b. Business and Transactional Information

  • Company or practice details, payment information, invoices, and delivery records.
    Purpose: To process transactions, manage business relationships, and comply with financial regulations.
     Legal Basis: Performance of a contract; legal obligation.

c. Marketing and Communication Preferences

  • Your preferences for receiving marketing or educational content about our services.
    Purpose: To keep you informed about relevant Bimini products, research, and events.
     Legal Basis: Consent (you may withdraw at any time) or legitimate interest where applicable under PECR.

d. Technical and Website Data

  • IP addresses, browser type, and cookies used for essential website functionality.
    Purpose: To operate, secure, and improve our website experience.
     Legal Basis: Legitimate interest; consent for non-essential cookies.

We will only collect personal data that is necessary and will not use it for any purpose incompatible with those listed above.

4. When and How We Share Your Information

We do not sell your personal information to third parties.

We may share data only when necessary with:

  • Service providers who process data on our behalf (e.g., IT support, secure payment processors, or delivery companies);

  • Professional advisers such as accountants, auditors, or legal representatives;

  • Regulatory bodies where required to comply with the law.

All third parties are contractually required to keep your data secure and use it only as instructed by Bimini.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purpose it was collected for, including satisfying any legal, accounting, or reporting requirements.

For example:

  • Customer and supplier records: retained for 6 years after the end of the relationship (HMRC requirement).

  • Marketing data: retained until you withdraw consent or object to processing.

6. Data Security

We apply appropriate technical and organisational measures to protect your data, including:

  • Encryption of devices and files;

  • Access controls and password protection;

  • Secure cloud and local storage systems;

  • Staff confidentiality and data-protection training.

These measures ensure your information remains secure against unauthorised access, alteration, or loss.

7. Your Data Protection Rights

Under the UK GDPR, you have the following rights:

  • Access – to request copies of your personal data;

  • Rectification – to correct inaccurate or incomplete information;

  • Erasure – to request deletion of your data (“right to be forgotten”);

  • Restriction – to limit how we process your data;

  • Portability – to request we transfer your data to another organisation;

  • Objection – to object to processing, including direct marketing;

  • Withdraw consent – where processing is based on your consent.

Requests should be submitted to:

 Email: dpo@biminianimalhealth.com

We aim to respond within one month of receiving your verified request. If you are not satisfied with our response, you may contact the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk | Tel: 0303 123 1113

8. Marketing and PECR Compliance

We will only send you marketing communications where we have your explicit consent or where there is a legitimate business relationship permitted under the Privacy and Electronic Communications Regulations (PECR).

You may opt out of receiving these messages at any time by using the unsubscribe link in emails or by contacting us directly.

9. Cookies and Website Analytics

Our website uses only essential cookies required for functionality. Non-essential cookies (such as analytics or advertising cookies) will only be activated with your consent.

You can manage or disable cookies through your browser settings. For more information, visit: https://ico.org.uk/for-the-public/online/cookies/

10. International Data Transfers

If we transfer data outside the UK, we will ensure appropriate safeguards are in place, such as UK Data Transfer Agreements (DTAs) or adequacy decisions approved by the UK Government.

11. Updates to This Policy

We may update this policy from time to time to reflect changes in the law or our practices.
 When we do, we will post the updated version on our website with the revised review date and, where appropriate, notify you directly.

12. Contact Us

If you have any questions, concerns, or complaints about how your personal data is handled, please contact:

Data Protection Officer / Privacy Lead
BIMINI ANIMAL HEALTH LIMITED

3RD FLOOR

1 LONDON SQUARE

CROSS LANES

GUILDFORD

SURREY GU1 1UN 

dpo@biminianimalhealth.com

If you are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office (ICO).